Email replies that show up a week later. Video chats full of “oops… sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they?
In her keynote, Erica combines cutting-edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and cultures. In person, we lean in, uncross our arms, smile, nod, and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. In this keynote, Erica Dhawan, author of the new book DIGITAL BODY LANGUAGE will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation.
- Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don’t intend to!)
- Create cultures of maniacal clarity across email, phone, IM, text, video, and even live meetings.
- Develop a collaboration strategy that fosters valuable relationships, both in-person and online.
- End cultures of useless meetings, missed deadlines, and digital misunderstandings
12:00 -1:00pm: Registration, Networking, and Silent Auction
1:00pm – 1:15pm: Welcome
1:15pm – 2:15pm: Keynote: Erica Dhawan
2:15pm – 3:15pm: Fireside Chat with Industry Executives
3:15pm – 3:45pm: Networking and Silent Action
3:45pm – 4pm: Closing Remarks
Award winning keynote speaker & author
When leaders want to break team silos, drive exponential growth and innovate through teamwork, they call Erica Dhawan.
Erica Dhawan is an internationally recognized leading authority, speaker and advisor on 21st century teamwork, collaboration and innovation. Named as one of the top 50 management thinkers in the world by Thinkers50, she is the author of two bestselling books, Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language: How to Build Trust and Connection, No Matter the Distance. As we continue to experience an increasingly digital world where work practices are changing at a blistering pace, Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness. Rated #1 on the Top Women Keynote Speakers list, Erica frequently appears in the Harvard Business Review, Fast Company, and The Wall Street Journal. Erica speaks on global stages ranging from the World Economic Forum at Davos, to the US Army, to companies such as Coca-Cola, FedEx, Goldman Sachs, Walmart, and Cisco. She holds degrees from Harvard University, MIT Sloan, and The Wharton School.